Frequent Buyer Program

Rules & Regulations:

1. Only purchases made after the official start date of the "Lilypad Perks" rewards program (Feb. 22, 2006) will be eligible to earn frequent buyer rewards.
   

2. Frequent Buyer points are the dollar amount spent not including tax and shipping charges. Buyer points can only be earned on LilypadBaby.com by logging in using your email and password. 

3. Any Lilypad Baby product purchased within the three-month period, using the Lilypad Perks URL, qualifies for Lilypad Baby rewards. Remember, tax and shipping charges are not included in adding up total reward points.
   

4. Returned and/or refunded purchases that originally earned points will be deducted from your frequent buyer points within the earning time frame.
   

5. Once a reward is redeemed (after three months from the buyers start date), the points associated with that reward will be deleted and the program will begin fresh with a new three-month period.
   

6. Rewards must be redeemed within 90 days from the date of the reward email to receive your discount or merchandise.

7. Lilypad Baby will make reasonable efforts to count all purchases made through your personal account, but is not responsible for any technical errors that may occur.
   

8. Lilypad Baby reserves the right to modify or cancel our Loyalty Rewards Program ("Lilypad Perks") at any time for any reason. Any un-redeemed rewards will honored for 90 days form the time of program cancellation.
   

9. If you have any other questions about this program, please email info@lilypadbaby.com

Frequently Asked Questions:

• Why didn't I earn Frequent Buyer rewards on all the purchases shown in my Order History? 
  Only purchases made after the official start date of Lilypad Baby’s Frequent Buyer Loyalty Program (“Lilypad Perks”) are eligible to earn frequent buyer points.

• What happens when my 3-month earning period is up?
  At the end of your 3-month earning period, we will send you an email with the total amount of rewards earned by youxr purchases and those of your family and friends who have used your personal shopping URL. You will then have the option to either use the cash discount on a future purchase or opt to receive the free merchandise in your reward category (please see reward levels for more information).  

• How long do I have to redeem my rewards before my points are forfeited?
  You have 90 days from the date of your reward email to redeem your discount or merchandise.